PA to the Directors
Tina keeps us all on track and makes sure the directors can focus on what’s important while not forgetting the urgent. Originally from Hong Kong she has over 20 years’ experience as a PA in mid to large corporations including Taylor Nelson Sofres. She brings a positive perspective and an attention to detail to everything she does, and we’re all the better for it.
PA to the Directors
Customer Service and Installations Manager
Tracy makes sure our customers have a fantastic experience. With 15 years in administration roles her primary job is to keep you up to date, managing suppliers, overseeing delivery of products, liaising between clients warehouse and suppliers and basically keeping everyone informed.
Thomas has twenty years of experience in accounts, who over his career of reconciliation & control, reporting and ledger work has worked at organisations as Thompsons Holidays, Sensormatic, Fore Systems, Ford Business Partner and Musgrave group. Tom’s position as controller is accountable for the accounting operations of the company. This includes periodic production of financial reports, maintaining controls and transactions, debt management and accounts payable.
With more than two decades of experience within the industry encompassing all areas of the business, from manufacturing, retail and design to installation and logistics. John sets a high benchmark in providing quality service to our clients and within the company, applying his own GEMS philosophy ensuring that his team will Go the Extra Mile to Satisfy our clients. A keen globetrotter, he is well on the way to achieving a lifetime goal of visiting every known Greek island and promises us he has found a few unmapped gems along the way!
Ana keeps MiCasa’s office running and open on Saturdays! Originally from Portugal, Ana brings with her positive energy and a great smile. She handles all queries with enthusiasm and is a great support at our busy Showroom on Saturdays.
Vasile and Michael Raulet
Our Moldovan brothers, with years of experience fitting European furniture. Vasile and Michael are very skilled in all the top brands and their complicated mechanisms. The importance of having a good fitting team can’t be understated as it ensures it makes the furniture looks beautiful when it’s in place and not just in a catalogue. Fitting can be the difference between looking good, and looking amazing and these two are some of the best in the business.